Mal Pelayanan Publik (MPP) Kabupaten Badung

The Badung public service mall (MPP) brings government services of Badung regency together in the Mangupraja Mandala centre on Jl. Raya Sempidi in Mengwi. The idea is that matters are finished in one place because agencies are integrated inside the mall, and every step of public service is handled digitally.

Queueing and service lanes

An online queue application lets visitors take a number before arriving. The mall separates a priority service lane, used for people handling matters themselves or investments with capital above Rp 10 billion, from a general lane for the public and for people acting with a power of attorney. A dedicated counter is set aside for people with disabilities, and a self-service area with computers, laptops and internet is available for those acting as an applicant's proxy.

Facilities and contact

Facilities include a lounge for priority services, a lactation room, a children's play room, a prayer room, a cafeteria, a library corner and a complaints room. Opening hours are Monday to Thursday 08:00 to 15:30 WITA and Friday 08:00 to 11:30. Enquiries go to Contact Center 150-273 or dpmptsp@badungkab.go.id.